We are dedicated to delivering the highest level of service to you. However, there may be times when our service does not fully meet your expectations.

Residential Sales & Lettings :  For the sale and purchase of residential property we are members of The Property Ombudsman Service (TPOS). www.tpos.co.uk

We can help

Tell us what part of our service or procedure you are unhappy about and what you would like us to  do to resolve the matter. You can do this by writing to:-
George Property & Financial – 8 Cardiff Road Taffs Well Cardiff CF15 7RE or via the contact form or telephone numbers below.

Putting your complaint in writing helps us fully understand the details of your dissatisfaction, we will respond in writing within 3 days of receiving a written complaint.

In the event that our internal complaints handling procedures have been exhausted without resolution being achieved, you should note that the appropriate Alternative Dispute Resolution entity for both Residential Sales and Lettings complaints is

The Property Ombudsman
Milford house
43-55 Milford Street
Salisbury
Wiltshire
SP1 2BP

Telephone 01722 333306
Email; admin@tpos.co.uk
www.tpos.co.uk